Pre-legal Dispute Resolution
Settle it now. Not in court.
Both sides put their position on record and work to a documented resolution — with an impartial mediator if you need one.
Case #MX-24019
Unpaid invoice — landscaping work
Amount in dispute: $1,240
Free to open a casePre-legal — before lawyers and courtResolution in days, not court termsNeutral mediator availableDocumented record of every positionFree to open a casePre-legal — before lawyers and courtResolution in days, not court termsNeutral mediator availableDocumented record of every position
The process
Three steps to resolved
For businesses
Give customers a neutral path to management.
Resolve complaints, negative reviews and refund disputes on the record — before they become public, a chargeback, or a legal matter.
- ✓External channel customers trust
- ✓Escalation to management review
- ✓Resolve reviews before they stick
- ✓Fewer chargebacks and refund fights
Management review
"If a customer is still unhappy after support, we want it in front of us — not in front of a tribunal."
— the businesses using Mediations.exchange
Faster and cheaper than court — with a fair chance to settle first.
Free
To open and run a case
Days
Not court terms
Neutral
Impartial mediator available
Pre-legal
Before lawyers and court